Terms of sale.
A summary of the general terms applied to orders. The full Italian document prevails.
1. Scope and materials
AFG reproduces the content the client supplies, in the format, type and number of copies of the order, to the standard of the materials received. The client warrants that it holds the rights and holds AFG harmless from any third-party claim.
2. Orders and confirmation
The order is an irrevocable offer and is concluded by AFG’s written confirmation. Where the confirmation contains changes, they stand unless contested in writing within three working days. Verbal orders and changes must be confirmed in writing.
3. Test pressing
Conformity is certified by the test pressing. If the client does not ask for one, AFG is authorised to start production on the basis of the materials received.
4. Prices and payment
Prices are those of the order confirmation, ex VAT and shipping. Payment falls due on the dates in the confirmation. Late payment carries statutory interest. The goods remain AFG’s until paid in full.
5. Transport and delivery
Delivery dates are indicative. Risk passes to the client on handover to the courier. Packing and transport are at the client’s cost unless agreed in writing, and partial deliveries are allowed.
6. Masters, stampers and archive
Masters and materials are kept for twelve months, after which AFG may destroy them. Matrices, stampers and lacquers are AFG’s property. A stamper is guaranteed for about 1,000 to 1,500 copies.
7. Complaints
Quantities and packing are contested on the delivery note at handover. Faults and defects are reported in writing within three days of receipt. No returns without written authorisation. AFG repairs, replaces or refunds the faulty pieces, up to the sale price.
8. Law and jurisdiction
Italian law applies. The Court of Rome has exclusive jurisdiction over any dispute.
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Data sent through the contact form and the configurator is described in the privacy and cookies notice.